Thank you for choosing https://{{ config('site.hostname') }} as your online learning platform. We strive to provide high-quality educational content and a seamless learning experience. However, we understand that there may be circumstances where you might need to request a refund. Please read our refund policy carefully before making a purchase.

Refund Eligibility:

• We do not offer refunds for courses or subscriptions purchased on https://{{ config('site.hostname') }}, except under certain circumstances as outlined below.
• Refunds will only be considered if a valid and reasonable request is made within 1 day from the date of purchase.

Non-Refundable Situations:

• If you have accessed or partially completed the course or any of its content, you will not be eligible for a refund.
• Refunds will not be provided for any course or subscription purchased during promotional or discounted periods, unless otherwise specified.

Eligible Refund Circumstances:

• In the event of a technical issue or problem on our platform that prevents you from accessing the course or content, you may be eligible for a refund. Please contact our support team with relevant details to initiate the refund process.
• If the course or content you purchased is materially different from its description, content outline, or quality standards, you may request a refund. This will be evaluated on a case-by-case basis.

Refund Request Process:

1. To request a refund, please contact our customer support team at support{{ '@' . config('site.hostname') }} within the specified refund eligibility period.
2. Provide your purchase details, including the order number, course or subscription name, and a brief explanation of why you are requesting a refund.
3. Our team will review your request and communicate the decision to you within a reasonable time frame.

Refund Method:

• If your refund request is approved, the refund will be issued using the same payment method used for the original purchase.
• Please note that it may take some time for the refunded amount to reflect in your account, depending on the policies of the payment provider.

Refunds are not transferable and can only be issued to the original purchaser.

Please note that this refund policy is subject to change without prior notice. We recommend checking this policy periodically for any updates.

If you have any further questions or require assistance, please contact our customer support team at support{{ '@' . config('site.hostname') }}. We are here to help you.

Last updated: 03/27/2025